MERCH CREW PTY LTD (“Merch Crew”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What We Collect

    •  Contact details (name, email, address, phone)
    •  Payment and billing information
    •  Order and delivery details
    •  Communication history and preferences
    •  Website usage data and cookies

How We Use Your Information

    •  Process orders and payments
    •  Deliver products and communicate order status
    •  Provide customer support
    •  Send marketing communications (if you opt in)
    •  Improve our website and services
    •  Comply with legal obligations

Disclosure of Information

    •  Payment processors and couriers
    •  IT and marketing service providers
    •  Regulatory authorities (if required by law)
    •  We do not sell or rent personal information to third parties.

Storage & Security
We use reasonable security measures to protect your information from misuse, loss or unauthorised access.

Access & Correction
You can request access to or correction of your personal information by emailing hello@merchcrew.com.au

Cookies & Tracking
Our site uses cookies to enhance user experience. You can disable cookies in your browser, though this may limit functionality.

Changes to This Policy
We may update this Privacy Policy periodically by publising the latest version on our website.